Returns & Exchanges
At Sorce, we want you to love your beauty ritual, which is why we offer a 30-day window for returns or exchanges on products that do not meet your expectations. Items must be in their original packaging and at least 50% full to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your inbox; simply print it out and securely tape it to your return package.
- 3.Drop Off Package
Hand your package to any authorized carrier location or schedule a pickup to ensure your return reaches our warehouse safely.
- 4.Receive Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.