Frequently Asked Questions
Everything you need to know about your Sorce beauty journey.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products cruelty-free and vegan?
Yes, all Sorce products are 100% cruelty-free and formulated without any animal-derived ingredients.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and free from harsh sulfates and parabens. However, we always recommend performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay.